Moderated by Charlotte Lamp Davies

Hannes Werthner (1997-2000)
Retired Professor and former Dean
Institute of Information Systems Engineering, Vienna University of Technology, Austria

Josef Margreiter 2000-2004
CEO, Lebensraum Tirol Holding GmbH, Austria

Professor Dimitrios Buhalis  2010 – 2014
Bournemouth University  Business School, Director eTourism Research Lab, United Kingdom

Lorenzo Cantoni 2014 – 2018
Università della Svizzera italiana
UNESCO Chair in ICT to develop and promote sustainable tourism in World Heritage Sites Switzerland

Iis Tussyadiah 2018 – 2020
Professor of Intelligent Systems in Service
Head of Department of Hospitality 
School of Hospitality and Tourism Management
University of Surrey, United Kingdom

Zheng Xiang 2020 –
Associate Professor
The Howard Feiertag Department of Hospitality and Tourism Management
Pamplin College of Business, Virginia Tech, USA

It’s been almost 30 years since the commercialization of the Internet in travel and tourism. Since then, we have seen huge developments in a variety of areas including mobile computing, Web 2.0, Internet of Things and Big Data. We are now living in a world wherein smart technologies are playing an increasingly important role in transforming our everyday life and travel as well as tourism management.

The IFITT community has been a keen observer of the change and has also contributed substantially to the knowledge development in understanding this change. In this session, we invite former and current presidents of IFITT to share their views on the role and impact of technology in travel and tourism in the past, present, and future.

Event Timeslots (1)

Main Hall
Moderated by Charlotte Lamp Davies