Moderator: Claudia Brözel

Joanne Yu and Roman EggerTourist experiences at overcrowded attractions: A text analytics approach(FP)*
Jennifer Daxböck, Maria Laura Dulbecco, Sintija Kursite, Tommy Kristoffer Nilsen, Andrada Diana Rus, Joanne Yu and Roman EggerThe implicit and explicit motivations of tourist behaviour in sharing travel photographs on Instagram: A path and cluster analysis(FP)
Markus Pillmayer, Nicolai Scherle and Katerina VolchekSmart Destination Management in Times of Crisis – Potentials of Open Innovation Approach in the Context of COVID-19?(FP)

* = Best Full/Short Paper Candidate

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