Moderator: Claudia Brözel
| Joanne Yu and Roman Egger | Tourist experiences at overcrowded attractions: A text analytics approach | (FP)* |
| Jennifer Daxböck, Maria Laura Dulbecco, Sintija Kursite, Tommy Kristoffer Nilsen, Andrada Diana Rus, Joanne Yu and Roman Egger | The implicit and explicit motivations of tourist behaviour in sharing travel photographs on Instagram: A path and cluster analysis | (FP) |
| Markus Pillmayer, Nicolai Scherle and Katerina Volchek | Smart Destination Management in Times of Crisis – Potentials of Open Innovation Approach in the Context of COVID-19? | (FP) |
* = Best Full/Short Paper Candidate
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