Moderator: Markus Schukert
| Daniel Sarkady, Larissa Neuburger and Roman Egger | Virtual Reality as a travel substitution tool during COVID-19 | (FP) |
| Aarni Tuomi, Iis Tussyadiah and Mark Ashton | Covid-19 and Instagram: Digital Service Innovation in Top Restaurants | (FP) |
| Dandison Ukpabi, Sunday Adewale Olaleye and Heikki Karjaluoto | Factors influencing tourists’ intention to use COVID-19 contact tracing app | (FP) |
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