Moderator: Rosanna Leung
| Lea Hasenzahl and Lorenzo Cantoni | “Old” and “new” media discourses on Chinese Outbound Tourism to Switzerland before and during the COVID-19 outbreak. An exploratory study | (FP) |
| Irene Cheng Chu Chan, Jing Ma, Huiyue Ye and Rob Law | A Comparison of Hotel Guest Experience Before and During Pandemic: Evidence from Online Reviews | (SP) |
| Junyi Wang, Xueting Zhai and Qiuju Luo | How COVID-19 impact Chinese travelers’ mobility decision-making process: A Bayesian network model | (SP)* |
* = Best Full/Short Paper Candidate
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