Moderator: Miriam Scaglione
| David D’Acunto and Serena Volo | Cultural traits in the consumption of luxury hotel services. An exploratory analysis through online reviews data | (FP) |
| Seunghun Shin and Zheng Xiang | Contextual Effects of Online Review Recency: Three Research Propositions | (SP) |
| Michael Möhring, Barbara Keller, Rainer Schmidt, Matthias Gutmann and Scott Dacko | HOTFRED: A Flexible Hotel Fake Review Detection System | (SP) |
Event Timeslots (1)
Water
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