Moderator: Miriam Scaglione

David D’Acunto and Serena VoloCultural traits in the consumption of luxury hotel services. An exploratory analysis through online reviews data(FP)
Seunghun Shin and Zheng XiangContextual Effects of Online Review Recency: Three Research Propositions(SP)
Michael Möhring, Barbara Keller, Rainer Schmidt, Matthias Gutmann and Scott DackoHOTFRED: A Flexible Hotel Fake Review Detection System(SP)

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