Moderator: Cody Paris

Tania Maria Tangit and Rob LawMobile Payments, Chinese Tourists, and Host Residents: Are Destination Stakeholders Prepared to Facilitate Mobile Payments?(SP)
Xiao Rui Tie, Hyunae Lee and Namho ChungAirbnb Host’s Perceptions on Airbnb CSR and Organizational Justice in Airbnb 2.0(SP)*
Lisa Cain and Katerina BerezinaRobo-tipping: Are customers game?(SP)
Namho Chung, Hee Chung Chung and Qianting LuAI based Self-Service Technology Service Failure in Hotel(SP)

* = Best Full/Short Paper Candidate

Event Timeslots (1)