Moderator: Katerina Volchek

Julia Neidhardt, Mete Sertkan and Hannes WerthnerPixMeAway 2
Bintang Handayani, Mark A. Bonn and Cihan CobanogluIntegrating Pets into Tourist Experience by Social Media: A Reflexive Thematic Analysis in Instagram
Ye Shen and Marion JoppeThe Application of Robots in Hotels: Perspectives from Hotel Managers and Guests
Bruce Wan and Sangwon ParkDevelopment of a design toolkit for memorable and meaningful smart tourism innovation
Matthias Fuchs, Tobias Eberle, Wolfram HöpkenUsing Google Maps Data for Tourism Real-Time Monitoring and Analytics – The case of Cultural Tourism, Sweden

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Moderator: Katerina Volchek